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Vision |
Strive to be leader in the area of Rural Electronics,
Non conventional energy systems and Information Technology by developing, manufacturing
and marketing quality products in these and other emerging areas by offering quality
services.
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Commitment to total customer satisfaction by identifying their specific needs, translating
them into quality products, providing dependable after sales service and to work
for continual improvement of Quality Management System by developing/marketing quality
products. |
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Mission |
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Quality Policy |
REIL is in the business of Agro-Dairy Electronics, Renewable Energy, Information
Technology and Industrial Electronics equipment/services. |
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We at REIL are committed to total customer satisfaction
by identifying their specific needs translating them in to quality products, providing
dependable after-sales-service and to work for continual improvement of Quality
Management System. |
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Objectives |
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Prompt and efficient after-sales-service
by responding to customer complaints within 7 days; reducing the number of complaints
below 4% and by executing orders as per the delivery schedule.
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Development and Implementation
of e-Waste Management System.
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Customer satisfaction
through a multi-step approach of product improvement,
quality after-sales-support through state of art technology and value for money.
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Development of employee
skills and efficiency by identifying training
needs and thereby providing training.
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